Job Title: I.T. – Documentelligence Specialist

Area of Interest: I.T.

City: Buffalo

State: New York

Job Description: Copier Fax Business Technologies, Inc. is currently seeking a polished individual who can thrive in a fast-paced environment to service our award winning products.  You will be responsible for connecting and installing new hardware/software solutions, I.T. troubleshooting both on site and remotely, and performing general office I.T. tasks.

Responsibilities:   

• Perform installations of our hardware and software solutions.
• Assist clients remotely as part of our I.T. Helpdesk Professional Support Team.
• Learn and become an expert of our entire Documentelligence Solutions Spectrum.
• Fix and maintain Pagetrac accounts in order to keep client’s devices communicating and reporting.
• Perform general office I.T. Tasks for our own organization:  Installing software, PC maintenance, network administration, and Microsoft Office support.
• Assist sales department by keeping the showroom devices connected and installed.

Qualifications:  

• High School and/or Technical School graduate or equivalent experience.
• Basic knowledge of home and office networking, installing drivers, Microsoft Office products, Windows Server, Windows Clients, and Mac OS.
• High degree of initiative.
• Exceptionally skilled in organization, attention to detail and effective prioritization of duties.
• Ability to work independently and as part of a team.
• Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations.

Benefits:

• Competitive salary.
• Outstanding benefits package (inc. medical, dental, life insurance).
• 401(k) plan with matching company contribution.
• Excellent holiday/vacation plans.
• Ongoing professional development training.
• State-of-the-art office products.
• Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.