November 2017 Newsletter
Our November 2017 Newsletter is here!
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October 2017 Newsletter
Our October 2017 Newsletter is here!
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CFBT Attends “FutureReady” Conference by Konica Minolta
Copier Fax Business Technologies had the opportunity to attend the FutureReady conference held in San Diego California, during the first week of October.
This annual event is for Konica Minolta dealers to learn about the latest and greatest upcoming software and technology for our customers.
This year’s FutureReady event was re-designed to be more intimate, compared to past dealer meetings. With only 650 guests from across the country, CFBT had the pleasure of being a select representative. There are new workplace hub platforms that are being released, new MFPs, and a heavy emphasis on robotics (one of which we will be displaying at Doctoberfest 2017).
We will also be seeing big changes coming to NEST, formally known as just a high-tech thermostat, the NEST is now providing full system controls, as well as expanding the “mobile” technology of controlling the system.
We will keep you updated as this new technology rolls out. In the meantime, we would like to thank Konica Minolta for hosting us, and for all of our Konica Minolta friends across the country, for once again showing us why we are proud to be part of such an incredible network.
CFBT Welcomes Cheri Potter
Please join us in welcoming Cheri Potter as the newest member of the CFBT family. Cheri joins us as a Business Development Executive and will be working out of our Rochester, NY office.
Before working at CFBT, she worked at Entre Computer Services. She has a paralegal associate’s degree, a Bachelor of Science degree in Business and Marketing, and is a proud Veteran of the United States Army.
Cheri will be developing new business for assigned reps, as well as working with current customers to expand business opportunities.
Outside of CFBT, Cheri enjoys golfing, camping, and ghost hunting (you’ve read this correctly). She is the proud mother of four fur babies Bella (Malti-Poo), Clancy (Malti-Poo), Blake (a rescued Shepard/Hound/Lab), and Stella (a rescued Lab/Pittbull mix). She also enjoys spending time with her husband Bob!
Welcome Cheri Potter!
September 2017 Newsletter
Our September 2017 Newsletter is here!
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Al Scibetta Named Presenter at SDG
Buffalo, NY – Copier Fax Business Technologies’ President and Owner, Al Scibetta was honored with presenting and facilitating a best practices discussion at the September 2017 Select Dealer Group conference in Chicago, IL.
His topics ranged from employee relations, business expenses, and various sales and transactional programs.
Select Dealer Group, or SDG is comprised of office equipment and systems dealer members who are serious about implementing the Model for Success in their dealerships. Because of the collaborative nature of the SDG, membership is limited to one dealer from each market territory
Meetings are designed to provide strategies, encouragement, and support, with the ultimate goal of improving sales and the customer experience.
If you have any feedback for Al, on what you like or dislike about the office technology industry, please send him an email at ascibetta@copierfaxbt.com. Your feedback is greatly appreciated and will be used for future conferences as well as efforts at both CFBT and the office technology industry.
Copier Fax Ranked Top Seller of The Receptionist
Buffalo, NY – Copier Fax Business Technologies has been recognized as one of the top sellers of “The Receptionist” in the country for Konica Minolta.
This new visitor management system allows tracking of everyone who enters the office building. Guests check in with “The Receptionist,” who will then keep a visitor log, take photos of your visitors for identification, and print custom visitor ID badges, which include the visitor’s photo and company logo. It also tracks all deliveries, legal documents, and general visitor notifications. Employees receive a notification when their guests check in.
The system can also provide instructions and information for guests that arrive. For larger buildings, this could include which floor or room to enter, waiting room instructions, directions to conference rooms, and more.
Implementation of this innovative program is executed on an iPad, with additional software programs that sync with the office IT system.
This technology is not meant to replace a current receptionist; rather, it is designed to help productivity. A study from Carnegie Mellon University found that people who were interrupted during a cognitive skill test performed 20% worse than those who weren’t interrupted.
“The role of the receptionist has evolved dramatically, thanks to modern technology,” says Al Scibetta, Owner and President of Copier Fax Business Technologies. “Their skills have expanded to be an important asset to all departments, and this technology will help them be as productive as possible with their duties.”
Additionally, this program is designed to dramatically improve office security. This includes visitor privacy, tracking, and identification. Businesses will be able to know exactly who came through the door, and at what time, with an accompanying picture of the individual.
The Receptionist is on display at Copier Fax Business Technologies’ Buffalo showroom. In-office demonstrations and trials are also available upon request.
August 2017 Newsletter
Our August 2017 Newsletter is here!
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Copier Fax Serviceman Receives Top Honors
Chris Stolzman, a Service engineer at Copier Fax Business Technologies was recently recognized by Konica Minolta as one of the the top technical training students in the country. Stolzman received the Silver Seal of Excellence Award, after his recent training for models C368, 308, 224, 284, 364,454,554,558, 656, and 658.
These machines are the most popular hardware equipment provided by Copier Fax Business Technologies.
“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies. “This is what helps us stand out from any other office equipment provider.”
Stolzman has been with Copier Fax Business Technologies since 2010 and was named April’s Employee of the Month, earlier this year.
Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta. They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service. This honor is only named to the top 10 percent of the country. They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.
The picture is Chris Stolzman, receiving his honor from our Director of Services, Jim Bodie.
Congratulations Chris!
CFBT Welcomes Justin MacFarland
Please join us in welcoming Justin MacFarland to the CFBT Family. Justin will be working out of the Buffalo office as a Document Solutions Specialist.
He will be focusing his work on the South Towns Territory, where is is a proud resident, with his wife and four kids.
When Justin is not at CFBT, he is serving as the President of one of the largest elite travel baseball programs in Western New York, Titans Baseball. He has been a coach with this program for over 15 years.
Welcome Justin!