CFBT Honored with 18th Consecutive Konica Minolta Pro-Tech Service Award

Company News

At CFBT, we pride ourselves on delivering Service, Support, and Satisfaction – Second to None. That’s why we’re proud to announce that we’ve once again been recognized with the prestigious Konica Minolta Pro-Tech Service Award—marking our 18th consecutive year receiving this national honor.

The Pro-Tech Award is not just a title—it’s a symbol of excellence and commitment in customer service. Konica Minolta only grants this certification to a select group of dealers who demonstrate outstanding performance in every area of their service operation. From technical expertise and inventory control to service response times and customer satisfaction, every aspect is evaluated through a rigorous and far-reaching assessment process.

What It Means to Be a Pro-Tech Dealer

Being a Pro-Tech certified dealer means consistently delivering the highest level of support to our customers. Our service team is equipped with advanced training, product knowledge, and proactive maintenance strategies to keep your equipment performing at its best, minimizing downtime and maximizing productivity.

As a Pro-Tech dealer, we offer:

  • Fast and responsive service—well above the industry average
  • Preventive maintenance programs that ensure long-term reliability
  • Highly trained technicians familiar with your specific Konica Minolta products
  • Strong inventory systems for quick access to replacement parts
  • Ongoing professional development to keep our team at peak performance

Our Commitment to You

Konica Minolta was the first in the industry to establish a certification program like Pro-Tech, and it continues to set the standard for excellence. At CFBT, we match that commitment every day—bringing personalized service, technical proficiency, and dependable support to each customer we serve.

We are proud to provide the Buffalo and Rochester areas with cutting-edge Konica Minolta technology—and the expertise to back it up. Our ability to achieve this level of recognition for 18 consecutive years is a testament to the loyalty of our customers, the dedication of our team, and the standards we hold ourselves to.

Thank You

At the heart of great service is a great relationship. We want to sincerely thank you—our clients and partners—for trusting us to be your digital imaging provider. We remain committed to earning that trust every day by providing the highest quality service, top-tier technology, and a customer-first approach in everything we do.

Here’s to 18 years of excellence—and many more to come.

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