April 2018 Newsletter
Our April 2018 Newsletter is here!
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Copier Fax Service Tech Members Receive Silver Seal Award
Copier Fax Business Technologies is pleased to announce that Mike Getman and Andrew Ashead of our award-winning service department recently received the “Silver Seal” award from their Konica Minolta Technical Training back in February 2018. The Silver Seal is granted for excellence in their training and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.
Mike was granted the Silver Seal Award for his training on the AccurioPress C2070/C2060.
Andrew was awarded for his training on the bizhub C368/C308, C364/C284/C224, C554/C454 & C658/C558.
“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies. “This is what helps us stand out from any other office equipment provider.”
Getman has been with Copier Fax Business Technologies since 2013, and Ashead joined the service team in 2017.
Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta. They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service. This honor is only named to the top 10 percent of the country. They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.
Copier Fax Business Technologies named Diamond Club Partner
Buffalo, NY – Copier Fax Business Technologies, one of the largest office technology providers in Western New York, was named a DocuWare Diamond Club Partner for 2018. This recognition is only awarded to the top-performing dealers in the country. Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.
They are the only privately owned company in Upstate New York to hold this distinction.
DocuWare is a global provider of document management software. They’ve been representing DocuWare for nine years, and have been awarded the Diamond Club honors for seven of those nine years.
“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies. “The digital revolution is everywhere – not just on our mobile devices.”
The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide. Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.
“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”
CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.
In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events. They will be attending DocuWare Partner Conference in Orlando Florida in May 2018 as part of this honor.
You can also learn more about this partnership, through our feature in Industry Analytsts, Inc. To read the article – CLICK HERE!
CFBT Welcomes Rob Russell
Copier Fax Business Technologies is happy to welcome Rob Russell to our team!
Rob joins us in our IT Department, as an IT and Documentelligence Specialist. He will be focusing his work on networking and hardware connections. He joins us previously as an App Tester and Tech Support, as well as a Junior IT tech from a small software development and IT solutions company.
Rob has a Bachelor’s in Business Administration from the University at Buffalo.
Rob is left-handed, plays roller hockey, and enjoys PC Gaming during his free time.
Welcome, Rob!
CFBT Welcomes Jeff Harvey
Please join us in welcoming Jeff Harvey to the CFBT family. 
Jeff is joining our award-winning service team, for delivery, and shipping supply orders.
Jeff has his BA in Classic Studies from the University at Buffalo. He is currently the coach of the UB Men’s B Team for Ultimate frisbee and plays on the local mixed club team called Lake Effect.
Before joining CFBT, Jeff was the manager at Crosby’s Gas Station.
Welcome Jeff!
March 2018 Newsletter
Our March 2018 Newsletter is here!
CLICK to view this month’s issue!
Copier Fax Named Finalist for Buffalo Ethics Award
Copier Fax Business Technologies has been named a finalist for the Buffalo Niagara Business Ethics Award. The official winners will be announced at a luncheon on Thursday, May 17th at Salvatore’s Italian Garden.
The Buffalo Niagara Business Ethics Award (BNBEA) was established in 2007 to identify and honor companies that demonstrate a firm commitment to ethical business practices in daily operations, management philosophies, and responses to crises or challenges.
Each year, BNBEA celebrates business ethics by honoring local companies that display business ethics both internally and externally. Finalists and award recipients are recognized at our annual celebratory luncheon event in May at which time the Crystal Award is presented to the recipient companies.
After several years of applying for this great honor, CFBT is very proud to be considered a finalist. The ultimate goal is to win the Crystal Award in our category, which is considered the highest honor and demonstration of ethical practices.
Copier Fax Business Technologies Named Best Places to Work
Copier Fax Business Technologies has been named by Buffalo Business First as one of the Best Places to Work in WNY. This is the fifth year that CFBT has been honored with this nomination.
CFBT has made great efforts to continually have a strong, family-like work environment. From monthly birthday celebrations to company picnics, and an “open-door” policy with management, CFBT is proud to have the efforts have been recognized.
This honor was celebrated on Thursday, March 15th at the Buffalo Business First Best Places to Work luncheon, held at Buffalo Riverworks. It is a great honor to be among the other nominated businesses, in this very select group. Thank you to all of our employees for their kind words and support through this nomination process.
CFBT Welcomes Adam Hockenberry
Please join us in welcoming Adam Hockenberry to the CFBT family. Adam is the newest addition to our award-winning Service Team and he will also be assisting with deliveries!
Adam joins us from Elbers Landscape, where he worked as a mechanic. He comes to CFBT with a mechanical mindset, but he is also a self-proclaimed professional napper and video gamer. He loves cars – and is currently in the process of rebuilding and modifying his first truck that he’s had since he was 16. He can name any vehicle by the sound of its exhaust or from looking at its tail lights.
His fun personality and hard work ethic will make him a perfect fit at CFBT. Welcome, Adam Hockenberry!
Kate Bluhm Featured in The Cannata Report
CFBT’s Client Support Representative has recently been featured in the Cannata Report, a publication that is “the leading intelligence resource for imaging reseller principals and senior executives across the business technology, managed services, and imaging industry.”
In the Cannata Report article, titled ” Working Class Heroes: From the Streets to the Executive Suites,” highlighted various positions and duties that can be found at independent dealers.
Kate was featured among about a dozen other industry leaders, ranging from owners of the company to Service Leaders, Sales Executives, and more!
Kate joined CFBT in February 2016 as the “bridge between sales and service.” She trains the customers on the new equipment, while also working with the salespeople to ensure a smooth transition as a CFBT partner. Most of her time is spent out of the office, working at the various offices of our customers.
In the article, Kate mentions the pleasure it has been to meet and learn about so many different types of businesses and people.
Congratulations to Kate for being featured in this prestigious publication, and for representing our company in such a great way.